Privacy & Policy

TinyTots maintains a strict ‘No Refund’ policy, with exceptions made solely for defective products. Approved claims concerning defective items will be promptly processed within 14 working days. Upon acceptance of a claim, customers are granted the opportunity to select any alternative item of equal value from our website.

Please note that shipping costs are non-refundable, and customers are responsible for covering the expenses associated with returning items. We regret to inform you that TinyTots does not provide refunds or offer a Money Back Guarantee on purchased items. Additionally, items that have been worn, used, or altered will not be eligible for exchange. It is imperative that tags and labels remain intact for any exchange requests to be considered.

Kindly be aware that slight variations in color may occur due to differences in screen resolution and settings. Under such circumstances, we may not be able to accommodate your request. Furthermore, we facilitate exchanges for summer stock exclusively with summer items, and winter stock solely with winter items.